At NaturBaker, we personally understand your concerns about potential allergens in the foods you eat. Our primary goal is to provide accurate information on the packaging of each product. To do this, we carefully manage the ingredients we buy and how we prepare our products.

While we take extreme cautions to minimize the risk of cross contamination, we cannot guarantee that any of our products are safe to consume for people with peanut, tree nut, milk, egg or wheat allergies. However even when it is not required by local regulation, if there is a risk to allergic consumers due to the presence of a major allergen in a product, we will declare its presence on the packaging of that product. The allergens that we will always declare are:

Peanuts      Tree nuts      Egg       Milk     Fish      Crustaceans     Mullusks      Wheat      Soybeans      Sesame seed

We will also provide information through the use of a so-called ‘may contain’ statement. The use of this statement is part of a program to manage the presence of allergens across everything we do, from ingredients, manufacturing, to finished products. We do everything we can to eliminate unintentional allergens, and we only use the ‘may contain’ statement when there is a real risk, albeit low, to an allergic consumer.

Both ‘contains’ and ‘may contain’ mean that if you are sensitive to the specific allergen(s), no matter which way it is listed on the package, you should avoid the product.

If you have allergy concerns, it is important to carefully read the information on each package. Ingredient and allergen information listed on a package is only for the food contained in that package. It is not intended for other packages even of what appears to be the same product. Ingredients may vary from one package to another due to product reformulation or where the product is produced.

For NaturBaker Customers, Before Placing your Order, Please Inform us if a Person in Your Party has a Food Allergy

Our shared kitchen processes products with peanuts, wheat, and eggs. While we take steps to minimize the risk of cross contamination, we cannot guarantee that any of our products are safe to consume for people with peanut, tree nut, soy, milk, egg or wheat allergies.

At NaturBaker, we make every effort to identify ingredients that may cause allergic reactions for those individuals with food allergies. Items are made with no gluten-containing ingredients, eggs, wheat, milk, soy, tree nuts (some items contain coconut), or wheat. Effort is made to instruct our food production staff on the severity of food allergies. However, there is always a risk of contamination. There is also a possibility that manufacturers of the commercial foods we use could change the formulation at any time, without notice.

Customers concerned with food allergies need to be aware of this risk. NaturBaker will not assume any liability for adverse reactions to food consumed, or items one may come in contact with while eating our products.

Please contact us at (850) 737-1072 if you have specific questions or concerns about any of our products or if you are looking to customize your baked goods. We are able to accommodate some special dietary requirements and food allergies.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Full Policy 

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